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Re: What do you do about/to prevent no-show appointments?
Posted to Shop Management Forum on 9/25/2008

Yes, and that is what loaners and rentals are for, just as the airlines give away free tickets to find seats. The airline feels it is worth a few free rides in order to not miss a sale and keep seats full. There is a lot to learn there. A shop can not afford t... Login to read more.