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International Automotive Technicians Network
Re: UNHAPPY CUSTOMERS
Posted to Shop Management Forum on 9/25/2008

Hi Morris! Got the same problem in my shop, you did not do nothing wrong, BUTi would have told her up front of the fee fro checking the brakes and maybe work it in to the repair if she goes for the job. I have a problem with my demographics, a lot of people no... Login to read more.