× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: UNHAPPY CUSTOMERS
Posted to Shop Management Forum on 9/24/2008

Hi Morris,

This type of thing has happened twice in the last year at our shop. What you and I failed to do is indicate that there will be a fee if no repairs are done. I know you figured that the brakes were grinding why wouldn't someone want them repaired. ... Login to read more.