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International Automotive Technicians Network
Re: UNHAPPY CUSTOMERS
Posted to Shop Management Forum on 9/24/2008 2 Replies

Did you drive her car with or without a signed RO with estimated charges and an owner's signature?

If so, shame on you. If she signed a RO with minimum charges shown, shame on her.

Then, there is the little charge for waiting a 1/2 hour for her or someone ... Login to read more.

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