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Re: UNHAPPY CUSTOMERS
Posted to Shop Management Forum on 9/24/2008 26 Replies

Morris,

As the poster before me stated, never assume anything when dealing with the public. Advise of any fee's diag charges and inspection charges up front and have the agreement in place. A lot of people ask about "free brake inspections" and I tell them i... Login to read more.

26 Replies Received (View Replies)