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International Automotive Technicians Network
Re: Front office how important
Posted to Shop Management Forum on 9/12/2008

Extremely important, you want their first impression to be WOW!!!!!! Have you ever walked into a Cables's store? You are so impressed you feel like you have to by something. I think George Witt said, you want them to think " Its going to cost a lot to have my ... Login to read more.