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Re: Is the customer always THAT right?
Posted to Shop Management Forum on 9/4/2008 5 Replies

You're kinda missing the big picture. It's one thing to help a loyal customer once in a while. It's another totally to think you're here just to install parts. This leads to the DIYers-who-can't start to line up with their truck load of cheap parts wanting som... Login to read more.

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