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International Automotive Technicians Network
Re: Do you document damage to customer's cars before servicing?
Posted to Shop Management Forum on 8/28/2008

No we dont, to do this you would need to walk around every vehicle with the client and note every blemish prior to touching the car.

I can see where it could be a very good idea to do this in a large operation with many vehicles and staff available. Not ther... Login to read more.