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International Automotive Technicians Network
Re: Do you document damage to customer's cars before servicing?
Posted to Shop Management Forum on 8/28/2008

Yes we document every scratch, ding, dent, peeling paint, anything they can say we did.

It is very common in this area and I would ASS-U-ME most big cities with tight parking that stuff happens.

At my old job we used to wash the cars after service but you ... Login to read more.