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International Automotive Technicians Network
Re: Put in a awkward postion
Posted to Shop Management Forum on 8/22/2008

Hey roy,

You made the right choice in explaining to your new customer what you knew of this cars prior condition. (And you really didn't have to think too long to know you did right. ;>)

And you made the right decision bringing this thorny issue to SMF. Wh... Login to read more.