× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Might have offended a new customer
Posted to Shop Management Forum on 8/15/2008 1 Reply

[...trimmed text...]

You pulled up your touchy-feely side, spent a few tenths of persuasion, and turned her into an 'A' customer so you could make a few $$ installing her studs and nuts.

VVBG

Login to read more.

1 Replies Received (View Replies)