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Might have offended a new customer
Posted to Shop Management Forum on 8/13/2008 73 Replies

A woman came in today with a bulb out in the back of her Volvo wagon. During the ten minutes she talked AT me after blustering her way into the shop, she told me, among other things, that she only needed the right hand bulb, because the one on the left worked ... Login to read more.

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