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International Automotive Technicians Network
Re: When techs hit the 'off' button
Posted to Shop Management Forum on 8/5/2008 1 Reply

I'd buy a bunch of bagels and have an am sit down with the crew including dad. Print the production report during your absence give everyone a copy and calmly ask them what happened, then shut up and listen. If you get no response just be honest and tell them ... Login to read more.

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