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International Automotive Technicians Network
Re: Can you allow customers to get too close?
Posted to Shop Management Forum on 6/28/2008

I feel differently about this than many. My opinion comes directly from the first man i worked for as a technician. I recall a friend of his objecting to the price of a battery and saying something like "But I'm your friend". My boss imediatly replied, " I hav... Login to read more.