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International Automotive Technicians Network
Re: Can you allow customers to get too close?
Posted to Shop Management Forum on 6/27/2008

Yes, I'd say a good portion of our customers are friends.

I've helped them out during tough times, they've helped me out threw tough times. There are more upsides then downsides to having friends as customers. Some of the downsides are accepting the fact the... Login to read more.