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Can you allow customers to get too close?
Posted to Shop Management Forum on 6/26/2008 48 Replies

Hello SMF readers. I just read Mitch Schneiders column "Left Handed Compliments" in this months issue of BRAKE and FRONT END.

The column had me asking myself if I had ever allowed a customer to become close enough to be called a "friend". The letter that Mit... Login to read more.

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