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International Automotive Technicians Network
Re: Customer wants lifetime warranty on a/c
Posted to Shop Management Forum on 6/25/2008

Hmmm. Based on your post and lack of clarification in mine, I'm guessing you guys think I offered the lifetime? What I meant by sticking to my original offer was the 1 year. When I said I would sleep on it, I did just that and woke up in a bad mood with a cust... Login to read more.