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International Automotive Technicians Network
Re: Minimizing Your Time Wasted On Phone Hold
Posted to Shop Management Forum on 5/26/2000

1) Most of the tech line services are now also available on line and they tend to respond very fast using that method. 2) I am seeing some portable phones and head sets in some shops, freeing up you hands to contunue with the manual work at hand. 3) If the ser... Login to read more.