× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: New customer or not
Posted to Shop Management Forum on 6/16/2008

How does: "Can I help you back into your motor home Ma'am?" work? The minute someone starts talking law suits, I clam up and direct the "customer" to the door. I haven't heard that word mentioned in a number of years so I hope we're doing something right. KOW Login to read more.