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Re: What to do? Ethics and Morality in the bay
Posted to Shop Management Forum on 6/10/2008

Charge the 1.4. You learned something, and the customer will be happy that the bill is less than quoted. You wanted diagnostic time for a problem that wasnt there. I know I'm looking at this in hindsight, but I would have replaced the KNOWN bad part first, the... Login to read more.