× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Time to fire a customer
Posted to Shop Management Forum on 5/27/2008 16 Replies

Jeff,

All I will say is imagine HIS disappointment that your repair failed to fix his problem......(meaning the light came back on).

What WE know and what a customers perception about what it takes to fix them is two different worlds, to him you simply fai... Login to read more.

16 Replies Received (View Replies)