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International Automotive Technicians Network
Time to fire a customer
Posted to Shop Management Forum on 5/27/2008 36 Replies

Actually he was never a customer, so it's not as bad as it [...] came in on Friday after being at another shop for "trying to repair a check engine light". After getting the third degree from the customer on how were going to approach fixing his car, so he cou... Login to read more.

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