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International Automotive Technicians Network
Re: Encouraging Customers To Supply the Parts
Posted to Shop Management Forum on 5/15/2008

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That's the way Dad ran the All Nite Garage. If he said it would cost 50 bucks, he didn't care if you brought the parts or not, the charge was 50 bucks. Customers like my Uncle Arnie learned the first... Login to read more.