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International Automotive Technicians Network
Re: Encouraging Customers To Supply the Parts
Posted to Shop Management Forum on 5/15/2008

How does the customer know what part they need? LOL

Car disabled on the lift, front axle out....customer out chasing the part and has the axle as a "core"..... three hours later customer calls and announces that the part will be in tomorrow, maybe........I w... Login to read more.