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Re: OK so I finally pulled the trigger
Posted to Shop Management Forum on 5/10/2008 1 Reply

I've never had this done to me, and I don't use them, but I can substantiate that UNR, at least, calls them "lead-in" questions and advises using them. The instructor of this portion of the management series that I took considered them to be easy to answer, pu... Login to read more.

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