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International Automotive Technicians Network
Re: You and I both know what happened
Posted to Shop Management Forum on 5/7/2008

Well, it hit home with me 'cause it happened to us too. Once bitten, twice shy.

Here's a new one. Get this: Little Old Lady comes in 2 weeks ago with something wrong and her Extended Warranty in her hand. After diagnosing the leak and seeing that it would be... Login to read more.