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Re: What Are Your Greatest Management Challenges?
Posted to Shop Management Forum on 5/2/2008

I've really been helped by looking at personality types and seing what makes each type of person tick. Agressive, Passive, Passive Agressive, the Yes men, etc.

I attended a Fred Pryor seminar on Dealing with Difficult People. I thought it would be a how-to o... Login to read more.