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International Automotive Technicians Network
Re: NAPA/General Parts 'private Parts Dept' in your shop?
Posted to Shop Management Forum on 5/2/2008

I also look at it like this:

1) They are able to expand their shelf space by stocking parts at your place.

2) They are saving the time, gas etc. they normally expend to drive the parts to you.

3) They pay a counterman to deal with you anyway, why not hav... Login to read more.