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International Automotive Technicians Network
Re: employee handbook
Posted to Shop Management Forum on 4/16/2008 9 Replies

Hi Butch,

Most of the handbook looks really good. Covers damn near everything but taking a crap.

33. Since HANSEN AUTO guarantees all its work to the customer, the mechanic must guarantee all his/her work to us. When faulty work is reported by the customer... Login to read more.

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