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International Automotive Technicians Network
Re: How would you handle this situation?
Posted to Shop Management Forum on 4/11/2008

Oh man, you can keep my ex-customer. I used to do a lot of work for her and one time one of my techs even flipped for her bill. (Of course we all chipped in at that time to "help out" this poor poor lady.) But for real, tell her this is just the way it is. Som... Login to read more.