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Re: How would you handle this situation?
Posted to Shop Management Forum on 4/10/2008 1 Reply

" Ma'am, I will take care of your vehicle as soon as humanly possible. Since I have been patient,would you mind paying the current bill before proceeding? I will also request a down payment of xxx$ (at least your ECM COST) in order for me to order the ECM... Login to read more.

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