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International Automotive Technicians Network
Re: Ever want to choke the competition?
Posted to Shop Management Forum on 4/4/2008

Did I say I gave estimates over the phone? No I did not. Do I, on occassion but I usually tell them that I can't give an accurate estimate until I inspect the car and can then base my estimate on fact, not speculation. Most do nothing but hang-up. This morning... Login to read more.