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Re: Ever want to choke the competition?
Posted to Shop Management Forum on 4/3/2008 1 Reply

Kelly,

I hear stuff like this all the time, It is why I charge what "I" need for diagnosis to make a profit, I record what I do, where I stop and if customer doesn't buy repair than can take it where ever they wish. I do what I do, and I don't care or worry ... Login to read more.

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