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International Automotive Technicians Network
Re: Ever want to choke the competition?
Posted to Shop Management Forum on 4/2/2008

Yes ... Yesterday we called the dealer after we estimated a timing cover on a 3.8 Windstar. Knew the customer would call the dealer so we wanted to be in the ball park if possible. Dealer quotes the job for 50% less labor. When asked how is that he said so we ... Login to read more.