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Re: What do you do with this type of customer?
Posted to Shop Management Forum on 3/29/2008 1 Reply

when work is slow---clean/paint floors and walls, new, brighter lighting, get rid of the smell in the front office. ETC

Insist that the boss pays you accordinly (one of the other evils of flatrape is that nobody cleans up).

what we find is that as soon as ... Login to read more.

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