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International Automotive Technicians Network
Re: What do you do with this type of customer?
Posted to Shop Management Forum on 3/28/2008 4 Replies

DING DING DING! "Mr. Nailhead, meet Mr. Hammer. WHACK!"

It's ALL about education, making the customer part of the decision-making process, showing and teaching them how important it is to take care of safety-related issues now, before they cause other more s... Login to read more.

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