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Re: I think they call it 'tact'
Posted to Shop Management Forum on 2/28/2008 4 Replies

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Hi Karl,

I think it's risky to ask why a customer left another shop. He could get angry and that's not good. Then you could be placed in between a hard spot and a rock, and you just may not know wh... Login to read more.

4 Replies Received (View Replies)