|
Re: Can you lose a customer by admitting that you were wrong?
I have never had a customer mad that I didn't install a part. Most of my customers are loyal and trust my judgement. I usually tell them the price I quote is worst case, and I list off everything I think that can go wrong. I think they like knowing that they w... Login to read more. ![]()
iATN Members:
Login to read this message and participate Auto Repair Pros: Join iATN to read this message and others Vehicle Owners: Find a nearby iATN member to repair your vehicle |
Copyright ©1995-2026 iATN. All rights reserved.
iATN® is a registered trademark of the International Automotive Technicians Network.
iATN® is a registered trademark of the International Automotive Technicians Network.
