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Re: Another Area I am Beginning to Think I Messed Up....
Posted to Shop Management Forum on 4/24/2000 2 Replies

I'm sorry Tom,

I hate this statement:

[...trimmed text...]

I strongly disagree. The customer has the RIGHT to understand, up-front, what they are paying for. Period.

A testing/diagnosis fee needs to be charged for s... Login to read more.

2 Replies Received (View Replies)