× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Tech Input--Part 2 Handling Customers, The Followup
Posted to Shop Management Forum on 12/6/2007

My original purpose was to provide some insight into how a seemingly innocent action by a worker can have different effects on different people.

And then described a hypothetical about women.

Here's my thought.

Many if not most male customers come to my ... Login to read more.