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International Automotive Technicians Network
Re: How does this work?
Posted to Shop Management Forum on 11/28/2007 5 Replies

The "techs" are told to sell work, not actually do it. I've seen many cases of sold-yet-undone work come in here from similar chains. I've "oopsed" and sold trans flushes before based on a ticket in hand and mileage only to find out it was a manual. I simply u... Login to read more.

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