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International Automotive Technicians Network
Re: The Dilemma in Marketing Service
Posted to Shop Management Forum on 11/20/2007

I believe that customers who are potential "clients" fall back on pricing as a misguided measure of integrity. They don't know who to trust and in the absence of a referral from a friend look at price hoping to find a "good guy". They seem to be under the impr... Login to read more.