× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Beating Them at Their Own Game
Posted to Shop Management Forum on 11/18/2007

Good post Rags, my thoughts exactly. And although Mr. Hambaum trains and hopes his service advisors do not let past experiences and pattern failures get in the way I can see this as being a problem for some. Plugging in a tool and discussing the stored codes a... Login to read more.