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International Automotive Technicians Network
Re: Beating Them at Their Own Game
Posted to Shop Management Forum on 11/17/2007 2 Replies

I do quick checks on DTCs for current customers or those who appear to be a good customer in the making. I'd rather have them tied to me instead of going down the street in search of an answer.

I also do quick road tests with good customers at no charge. Aga... Login to read more.

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