× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Beating Them at Their Own Game
Posted to Shop Management Forum on 11/17/2007 11 Replies

[...trimmed text...]

I don't see this as "biasing" any diagnostic path. It's simply a matter of removing some of the mystery for a customer. They have a light on, and they know that means something is wrong. They natural... Login to read more.

11 Replies Received (View Replies)