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Re: Beating Them at Their Own Game
Posted to Shop Management Forum on 11/17/2007 1 Reply

Mark,

I used to be dead set against that idea. Now I believe if it gives me a chance to, as you say, "intelligently discuss" the problem, and what needs to be done next, I'm all for it. It would at least give me the chance to explain what is really needed to... Login to read more.

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