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International Automotive Technicians Network
Re: Aftermarket parts?
Posted to Shop Management Forum on 11/15/2007 1 Reply

I hope you are billing him for each trip. On the rare occasion I allow a customer to dictate what part we will install on his/her car if the situation blows up because a part is wrong or bad that car will go to the "end of the line" if you explain this up fron... Login to read more.

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