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International Automotive Technicians Network
Re: Something of percieved value
Posted to Shop Management Forum on 11/15/2007

Whether or not it is beneficial to you depends on you and the customer. Some of our customer's like to see print outs, old parts, etc., so we incorporate that into our routine. Others don't want to be bothered, so for those folks we don't show them the stuff. ... Login to read more.