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Re: How to market to customer's who were overcharged??
Posted to Shop Management Forum on 11/13/2007 1 Reply

What do you think of an email follow up vs "the call" or the postcard deal? I'd say 90% of my customer base has internet setup and probably would prefer this non-intrusive method of verification. I don't think bombarding them with publicity is good either, ju... Login to read more.

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