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Re: How to market to customer's who were overcharged??
Posted to Shop Management Forum on 11/13/2007 3 Replies

Kelly, could the car have come from the rust belt and needed a bunch of additional attention to remove corroded or broken fasteners? Snap a stud off flush in a cylinder head and it causes the whole smooth operation to come to a grinding crawl. I think you'd ne... Login to read more.

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